Privacy Policy
1. Information We Collect
FLOW AI collects various types of information to provide and improve our services:
Personal Information
- Wallet addresses and transaction history
- Email address (when provided)
- Username and display name
- Profile information and preferences
Usage Data
- Pages visited and time spent on platform
- Features used and interactions
- Trading simulation results
- Terminal commands and queries
- Device and browser information
Technical Data
- IP address and general location
- Cookies and similar technologies
- System performance and error logs
- API usage and response times
2. How We Use Your Information
We use collected information for the following purposes:
- Service Provision: To provide and maintain our AI-powered DeFi platform
- Personalization: To customize your experience and provide relevant insights
- Analytics: To understand usage patterns and improve our services
- Security: To protect against fraud and ensure platform integrity
- Communication: To send important updates and support messages
- Research: To develop new features and improve AI models
3. Information Sharing
We may share your information under the following circumstances:
Third-Party Services
- Blockchain networks for transaction processing
- Analytics providers for usage insights
- Cloud infrastructure for data storage
- Customer support platforms
Legal Requirements
- When required by law or legal process
- To protect our rights and property
- To prevent fraud or illegal activity
- In emergency situations for safety
4. Data Security
We implement multiple security measures to protect your information:
- Encryption: All data is encrypted in transit and at rest
- Access Controls: Strict authentication and authorization systems
- Regular Audits: Periodic security assessments and penetration testing
- Secure Infrastructure: Enterprise-grade cloud security
- Monitoring: 24/7 threat detection and response
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request removal of your personal data
- Portability: Transfer your data to another service
- Restriction: Limit how we use your information
- Objection: Object to certain processing activities
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and features
- Improve website performance and functionality
You can control cookies through your browser settings, but disabling cookies may affect some features of our platform.
7. Data Retention
We retain your information for as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Fulfill legitimate business interests
When data is no longer needed, we securely delete or anonymize it.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take immediate steps to delete it.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.
11. Contact Information
If you have questions or concerns about this privacy policy or our data practices, please contact us:
Email: support@flow-ai.fun
Telegram: t.me/flowaiportal
Twitter: @flowaifun
Data Protection Officer: support@flow-ai.fun
Response Time: Within 30 days for data requests
Appeals Process: Available for unresolved complaints
Last Updated: November 2025
This privacy policy is effective as of the date last updated and applies to all users of FLOW AI services.
